Customers don’t perceive faster delivery choices as a reward but rather as a need for small businesses. This is something that the most successful e-commerce stores are taking advantage of. Amazon is reducing the promised two-day shipping time for Prime members to just one day. Walmart is providing free NextDay delivery to online consumers without collecting a membership fee.
During the hectic Christmas shopping season, small companies are attempting to improve their delivery efficiency and speed to attract more customers. If you don’t want to get left behind, make sure to stick around and take down notes, for we will be giving tips on how you can have a faster delivery service.
1.Invest in a route planner app
First and foremost, you must optimize your routing if you want to achieve top delivery speeds. However, it’s impossible to produce fully optimal routes if you rely on manual calculations and straightforward delivery mapping tools. You should download a Route Plan application that automatically calculates the most effective routes for your riders to obtain correctly optimized routes.
In a matter of seconds, a route planning tool like route4me can produce up to five weeks’ worth of routes for 100s of drivers and thousands of orders, increasing your small business’s overall capacity for delivering products to customers. Technology has advanced significantly, and with the proper tools, your entire team can work more efficiently and have a faster delivery service.
2.Devise a plan
If you want to reduce delivery times, you’ll need to prepare ahead of time. The more you plan ahead of time, the better your execution will be. If you only schedule deliveries a week in advance, you’ll have a tiny window to make required modifications, which will end up badly.
Let’s assume you have a surge in Christmas orders that begins two weeks earlier than usual. If you prepare five weeks ahead of time, you’ll notice the increase in demand and have the time to schedule more drivers and effectively satisfy demand. If you just prepare five business days ahead of time, you may not have enough time to react in a timely manner, perhaps costing you clients.
3.Follow the list of priorities
Setting priorities for stops along your delivery route correctly is critical, and there are several things to consider. If a customer pays an extra charge for next-day delivery, the courier will give their purchase higher priority than a standard service product. On the other hand, if the rush order client is five miles distant and the route has three standard delivery orders, it makes sense to stop and drop off those non-rush items first.
In some situations, the rider will take the shortest path to deliver the package first, rather than prioritizing the delivery to save time, which is wrong. You’ll also have to think about how orders are distributed across numerous drivers. Equally split territories in terms of square footage per driver may result in radically unbalanced workloads.
You might end up with one driver working extra to fulfill delivery deadlines and another driver lounging around with nothing to do for the first part of their shift. Furthermore, some stops may necessitate drivers with a technical skill level, particularly if you provide installation services in addition to deliveries.
Your reputation is crucial in the business industry. It will have a significant negative influence on your reputation if you give a poor-quality delivery service. When it comes to establishing a small business, one of the most important aspects to consider is delivery. Customers’ expectations have shifted considerably, with the majority now expecting a quick and dependable delivery service. Paying attention to your delivery procedure is critical if you want to enhance your customer service and grow your business.