Houses are becoming smarter and everything we do revolves around the kind of internet connection we receive from our Internet Service Provider (ISP). From online shopping to streaming, the internet has become a necessity more than a luxury in this current digitalized world. You simply cannot afford to go off the grid. However, as unfortunate as it is, it is also a fact that technology is bound to run into issues. But you don’t always have to pick up the phone and call the customer support of your ISP. With basic technical knowledge, you can fix some of these problems on your own.
In order to avoid this type of situation, we always recommend getting the right service provider in the first place. This saves you from a lot of hassle. Plus, you don’t have to deal with slowed internet all the time. For this, we suggest looking for Cox since it is known for providing top-notch internet with superfast speed. The best part is, it does not subject its subscribers to network outages.
It also offers a separate channel to its Spanish customers. If you are one of them, then pick up your phone and dial numero de Cox servicio al cliente en Español and talk to the sales support agent about the installation process and multiple range of offers it has.
Moreover, at times even the best of the internet providers can face a delaye speed due to backend discrepencies and short time issues or sometime it is just a delayed response. With speed-related issues on your end, you can troubleshoot them at home instantly. Here are the tips you can follow in order to do so.
Try Using the Internet on Another Device
Starting with the old school method, start by checking if the problem is in the device you are using the internet on or if is it really the connection. More often than you realize, devices run out of storage which can intervene with its seamless function.
If you are trying to use the internet on your mobile, then try checking if it is still not working on other devices like a laptop or tablet. You can also ask someone else at your home to see if they are receiving the signals, or if they can connect to the internet without running into any problems.
This can help you in narrowing down the problem.
Caches are storage locations on your devices that basically collect data temporarily to help websites, apps, and browsers to load faster. However, they can also become one of the causes of why you are running out of storage on your devices, thus, experiencing slowed internet.
Clearing these caches can help you get the much-needed space on your phone. After doing this, you can check if the internet is working relatively better than before.
Restart Your Modem and Router
Restarting these devices can make a huge difference. Just like any other thing, modem, and router also need to get a breather from all the constant processing they are doing. The modem and router can heat up which in turn can cause spotty internet connection across all devices.
For this, make sure that you power off your modem first and then wait for ten seconds before starting it again. Once your modem is turned all the way on, restart your router, and then check if the internet is working properly.
Check Your Router’s Location
Router’s location plays quite a significant role in its functioning properly. There are a few things you need to check when it comes to your router’s placements. The router should be mounted at a height as opposed to it being placed on the ground. Moreover, it should be placed right in the center point of the house so it can regulate signals to every corner of the house equally.
In addition to all of it, make sure nothing is obscuring the signals your router is supposed to receive. It should not be placed directly in the line of a wall or stairs. Plus, there should not be any electrical devices plugged or placed in its vicinity. These devices can mess with the signals which can consequently result in poor internet connection.
Check the Wires
Checking the wires is one of the most important steps. Cable wires or wires plugged into the modem or router can easily be damaged. If not damaged, then old wires can interfere with the connectivity. Hence, it can make your internet connection start acting up or you can even lose the signals entirely.
This is why we recommend checking the wires and cables before calling the service provider. If you see any damaged wires, then inform the provider so they can send a technician with a completely new set of cables. This should solve the issue of connectivity instantly.
Call the Support Team
If neither of the abovementioned steps seems to be the issue, then we suggest you call the support team of your ISP. Sometimes the issue can be occurring on their end and for that, it is best if you call them to seek help.
The agent on call can assess the situation and either they will guide you as to how you can solve it or they can send the technician to your home to solve the problem.
The Bottom Line
Well, there you have it! the abovementioned tips can help you troubleshoot internet speed and connectivity issues on your own without needing the help of a professional. So, the next time you run into such issues, make sure to try to fix them first and then call the support team, if the problem continues to occur.